[{"reviewer":"Jenine Melo","starRating":"FIVE","updateTime":"2025-08-30T13:13:19.755984Z"},{"reviewer":"Paul Bower","starRating":"FIVE","updateTime":"2025-08-21T12:35:54.553792Z"},{"reviewer":"Deborah Clark","starRating":"ONE","comment":"My appointment was at 9 am, I waited until 9:15 on someone to show up and open. No luck. Drove home and called. They told me that the optometrist has been out sick for 2 weeks meanwhile I get reminders and conformations about my appointment. Not one person in 2 weeks could contact me about this and to reschedule my appointment. Not a good business plan.","updateTime":"2025-08-16T15:25:42.647209Z"},{"reviewer":"Tommy Moraski","starRating":"FIVE","updateTime":"2025-08-14T12:35:20.085429Z"},{"reviewer":"Matthew George","starRating":"FIVE","comment":"Excellent experience. Staff was very professional & polite. Though the office was busy, I did not feel rushed.","updateTime":"2025-08-10T11:23:25.197379Z"},{"reviewer":"Tico House","starRating":"FIVE","updateTime":"2025-08-06T03:37:19.497890Z"},{"reviewer":"Gabby","starRating":"ONE","comment":"Front desk lady was disrespectful and told me and my mother \"That we were better off going somewhere else.\" All because my insurance did cover the $180 eye exam, so we went somewhere else.","updateTime":"2025-08-05T14:21:00.559485Z"},{"reviewer":"Alexis Williams","starRating":"FIVE","comment":"Great experience, timely with fixing my glasses and prescription contacts when needed. Easy to communicate with","updateTime":"2025-07-29T19:59:59.730870Z"},{"reviewer":"Tea Swartz","starRating":"FIVE","comment":"He liked the doctor and he cant wait to get his glasses i have mine and happy with my glasses I got from you no complaints from me or Tico","updateTime":"2025-07-29T18:03:13.159343Z"},{"reviewer":"Jan Tobias-Kieffer","starRating":"FIVE","updateTime":"2025-07-20T12:15:02.170325Z"},{"reviewer":"Joyce Baltimore","starRating":"FIVE","comment":"Always pleasant and professional","updateTime":"2025-07-17T15:20:06.516600Z"},{"reviewer":"Jewell Parise Greco","starRating":"FIVE","updateTime":"2025-07-14T12:42:29.157127Z"},{"reviewer":"Randy Steele","starRating":"FIVE","comment":"Great service, staff are very pleasant, modern equipment. I have been going to Dr Whitlock for over 20 years he is very knowledgeable 5 stars 🌟 🌟 🌟 🌟 🌟","updateTime":"2025-07-12T13:44:52.348162Z"},{"reviewer":"Tina Lanna","starRating":"FIVE","updateTime":"2025-07-11T10:52:21.082247Z"},{"reviewer":"Alejandra Shukri","starRating":"FIVE","updateTime":"2025-07-07T12:37:40.931862Z"},{"reviewer":"Joe Lipinsky","starRating":"FIVE","comment":"Great staff. Optometrist was wonderful.","updateTime":"2025-07-04T13:16:04.503033Z"},{"reviewer":"Elisabeth Reichling","starRating":"ONE","comment":"I was supposed to have an appointment here at 5:20, however, ended up hitting more traffic then expected because of rush hour, it also wasn't the usual office I visit so I didn't realize how bad it would be. I texted letting them know I was about 10 minutes behind, and got a phone call as I pulled into the lot from the at 5:30 telling me they would no longer take my appointment because the eye doctor wanted to head out for the day even though they close at 7. She was still at the office, and I was literally in the parking lot, but she refused to see me and only called as I arrived. Now I have to reschedule (which I'm not doing with Pearle Vision, although I previously was a repeat customer), possibly have an eye infection which they were not concerned at all about and leave for a trip tomorrow. I understand I was late, but would have appreciated them still taking me rather then getting told the doctor didn't feel like staying any longer even though they are still technically open, citing that I was \"outside their 5 minute grace period\".","updateTime":"2025-06-24T21:43:06.019422Z"},{"reviewer":"Sherry Hemperly","starRating":"ONE","comment":"I’m confused I went in for my yearly exam went in and was told to go sit down on the other side was met by Mr. Whitlock who asked me to fill the form provided and someone would be in shortly. There was a women there waiting to be trained by the women who arrived late. Mr. Whitlock took me back to the machines that did the puff if sir in your eyes and the one that measures your distance , once he finished he said the lady who came in late was going to do the machine that’s takes a picture of both of my eyes, she did that then sent me back to the room where Me. Whitlock was in the room he asked me if I was going to get new glasses J told him no I just got new lenses in my glasses last year. Mr.Whitlock then had me put the cover over one of my eyes and try to read the smallest line which I could not see he then had me cover my other eye and changed the lenses till they were clear and checked bot eyes and then started putting information into the system he then said to me oh your diabetic and I said yes he says oh you are going to need a medical exam he jumps up put numbing drops and drops to dilate my eyes then walks out to the girls in the front and says she needs the medical firm done she diabetic I. Front of the other patients there. Mr.Whitlock comes back in the room and tells me to go upfront the ladies will take care of me. They check me outI pay and the lady tells me to go over to the other side for my prescription. Mr. Whitlock never did a full exam I’m not sure why my eyes were dilated and no exam was done either Mr. Whitlock needs to retire or he was heavily medicated I will never recommend him or this Pearle Vision and to be charged for an exam I didn’t receive ridiculous.","updateTime":"2025-06-22T20:27:13.353040Z"},{"reviewer":"Alexis Pettis","starRating":"FIVE","comment":"I have been going to Pearle for at least 6+ years and Mike (store manager) has been amazing every time. I recently moved and refuse to go to a local eye doctor/store because of the service I get. Mike always fixes my glasses when needed, will send my contacts to my house, AND MOST importantly will greet me with a big smile when I come in for my appointments.\n\nAdditionally, I cannot thank Dr. Whitlock for his eye health expertise. He was able to find a major eye issue that I was having that could have damaged my vision completely. He is the best!\n\nI seriously cannot thank this team enough for everything.","updateTime":"2025-06-22T13:43:52.519975Z"},{"reviewer":"Jesse","starRating":"FIVE","updateTime":"2025-06-16T12:38:09.955191Z"},{"reviewer":"Patricia Brandt","starRating":"FIVE","comment":"Friendly staff, great experience","updateTime":"2025-06-15T10:41:18.448924Z"},{"reviewer":"Joe Manduke","starRating":"FIVE","updateTime":"2025-06-14T13:51:51.449794Z"},{"reviewer":"Michael Lear-Olimpi","starRating":"FIVE","comment":"Professional, efficient, affordable. Smooth process. It’s always good to have Dr. Miller check my eyes and let me know all’s well.","updateTime":"2025-06-12T14:03:19.788455Z"},{"reviewer":"Gina Langley","starRating":"ONE","comment":"Paid $97 for an exam but they wouldn’t provide me with my PD when I asked, which means I can only get glasses from them and they are very over priced. So warning if you’d like to expand your collection don’t come here.","updateTime":"2025-06-12T13:54:31.922224Z"},{"reviewer":"Joan Hansen","starRating":"FIVE","comment":"Amazing! BEST customer service experience I've had in years!!! Dr. Whitlock is thorough and professional....and quite a personality! Crystal the optical aide was friendly and efficient. Mike in optical had a ready smile and lots of info for deals on glasses. I give the whole organization an A+++++.","updateTime":"2025-06-07T13:48:00.278916Z"},{"reviewer":"Michelle Clark","starRating":"FIVE","comment":"The staff is always friendly and helpful, and Dr. Whitlock is wonderful!","updateTime":"2025-06-07T13:02:01.676184Z"},{"reviewer":"Nancy Colestock","starRating":"FIVE","updateTime":"2025-06-05T20:03:03.665347Z"},{"reviewer":"Jamie Coover","starRating":"FOUR","updateTime":"2025-06-02T13:01:52.998565Z"},{"reviewer":"Alicia Washington","starRating":"FIVE","updateTime":"2025-05-25T11:56:13.793528Z"},{"reviewer":"Doc Siennick","starRating":"FIVE","updateTime":"2025-05-24T20:50:43.497921Z"},{"reviewer":"Brian Burton","starRating":"FIVE","updateTime":"2025-05-24T14:42:42.429720Z"},{"reviewer":"Frances","starRating":"ONE","comment":"My first visit to Pearl Vision I wasn't impressed!! I did like the receptionist and she was able to answer my question. Impersonal eye doctor, doesn't explain anything unless you ask. Seemed like she was just trying to get done. The person who waited on me to pick out my glasses also didn't explain much unless I inquired.Their glasses on the lower end wasn't cheap but look cheap, and only a couple to chose from. They don't accept enough insurances, too much out of pocket. I wouldn't recommend or use them ago.","updateTime":"2025-05-15T19:16:31.035386Z"},{"reviewer":"Ta F","starRating":"FIVE","updateTime":"2025-05-13T16:24:19.126528Z"},{"reviewer":"Connie Garber","starRating":"FIVE","comment":"Dr. Whitlock is very professional and customer oriented. The best eye doctor in the Harrisburg area!","updateTime":"2025-05-11T21:58:44.268901Z"},{"reviewer":"Carmen Alicea","starRating":"FIVE","comment":"It the best place make you feel welcomed in every aspect recommended 1000%","updateTime":"2025-05-11T19:59:23.173059Z"},{"reviewer":"becks H","starRating":"FIVE","comment":"Dr Whitlock is simply the best! I've been going to see him for almost 20 years and he has never disappointed or let his impeccable attention for detail or caring falter. Here's to another 20!","updateTime":"2025-05-11T13:20:25.686858Z"},{"reviewer":"ashlie kessler","starRating":"FIVE","updateTime":"2025-05-08T13:23:26.057114Z"},{"reviewer":"Time stamps","starRating":"TWO","comment":"Exam was not that good, machine was never clear and cost too much. they said money would be discounted if I got glasses from them!! very bad business practice. I had to go to another source for my exam. glad that I did!","updateTime":"2025-05-06T15:24:29.347676Z"},{"reviewer":"Maudrie Ellis","starRating":"FIVE","updateTime":"2025-05-05T15:01:26.067102Z"},{"reviewer":"Manuel Brummell","starRating":"FIVE","comment":"Appointment was great let me know every detail about my eyes and I have 20/20 vision with my upcoming glasses very excited","updateTime":"2025-05-01T20:56:39.674754Z"},{"reviewer":"Sam Isaacman","starRating":"FIVE","comment":"I've visited Dr. Whitlock's practice for about 15 years now. He is a fantastic optometrist who takes the time to know his patients. The staff is always friendly and they are just a great team of professionals.","updateTime":"2025-04-17T15:37:05.177065Z"},{"reviewer":"Sonya Pickens","starRating":"FIVE","updateTime":"2025-04-16T21:24:56.248994Z"},{"reviewer":"Enrico Smith","starRating":"FIVE","comment":"I've been going to Pearl since Sears and Sears Optical closed. It's been a great experience so far, and i hope it continues to be.","updateTime":"2025-04-16T20:56:54.515606Z"},{"reviewer":"Jennifer Segessenman","starRating":"FIVE","updateTime":"2025-04-16T12:42:59.904458Z"},{"reviewer":"Dormayne Copko","starRating":"FIVE","updateTime":"2025-04-16T03:33:21.097437Z"},{"reviewer":"Glenda Muldoon","starRating":"ONE","comment":"I had to pay double the amount of my eye appointment and I should of not had to the women who was taking my card for payment didn’t know how to use the credit card machine and refunded me my payment but that was not my fault the women should of had to pay out the other amount I should not had to pay 416.00 dollar when I only owed 208.00 I am very unhappy that I had to pay double the amount it should of been her to pay the other half","updateTime":"2025-04-10T22:25:12.214654Z"},{"reviewer":"Gina Ushkowitz","starRating":"THREE","comment":"Definitely price gouge for insurance users. Makes no sense","updateTime":"2025-04-09T16:56:27.057459Z"},{"reviewer":"Kenton Whitebread","starRating":"FIVE","comment":"Very good eye do for. Dr Robert Witlock","updateTime":"2025-04-08T10:23:39.738850Z"},{"reviewer":"Arti Verma","starRating":"FIVE","updateTime":"2025-04-06T11:59:35.294887Z"},{"reviewer":"Roberta Ames","starRating":"FIVE","comment":"Great place. Dr. Whitlock is thorough and explains everything well.","updateTime":"2025-04-03T18:06:34.458225Z"}]
