[{"reviewer":"earroyo63","starRating":"FIVE","comment":"I was a client at their original location in Yonkers. It has been quite some time since I visited this business as I had moved out of state. I suspected I needed a new prescription because I was having difficulty with focus with my current glasses. I called their new location and was able to get an immediate next day appointment. I have to say, every single person I came in contact with at Pearl has been above kind and knowledgeable. This is the place to go if you want to be treated as if you and your concerns matter. I had the most thorough eye exam I’ve had to date. They really are organized. I am waiting on my new pair of glasses at which time I will give an updated review. As it stands, I highly recommend this location.","updateTime":"2025-10-09T12:08:52.115289Z"},{"reviewer":"Larry Migliore","starRating":"FIVE","comment":"Pearl Vision in Scarsdale, NY were quick in getting my new glasses. Great customer service.","updateTime":"2025-10-04T22:02:20.278650Z"},{"reviewer":"Joanne","starRating":"FIVE","comment":"Olga was so helpful and professional! She walked me through everything and helped me pick the perfect glasses. Thank you Olga!","updateTime":"2025-10-04T17:37:03.860879Z"},{"reviewer":"Rebecca Knox","starRating":"FIVE","comment":"The customer service at this Pearle Vision was exceptional! The ladies at the front were warm and welcoming, and very patient while trying to find my insurance. I got an appointment very quick and the doctor that gave the eye exam was awesome. She answered all my stupid questions in a clearly understandable way. I will be coming here for all my eye exams from here on out!","updateTime":"2025-10-01T19:41:39.308789Z"},{"reviewer":"Joe Abreu","starRating":"FIVE","comment":"Very smooth and quick visit! Staff were very friendly in helping me through my visit!","updateTime":"2025-10-01T14:52:34.354189Z"},{"reviewer":"Elizabeth Toribio","starRating":"FIVE","updateTime":"2025-09-27T17:05:19.705305Z"},{"reviewer":"Satish Palav","starRating":"FIVE","comment":"The store associate Jessica was very friendly, helpful with her advice and assisted me with making the right choice. Explained my benefits which made it easier for me to make decisions. I am extremely satisfied with the experience I had with her.I highly recommend her.","updateTime":"2025-09-27T15:43:28.287556Z"},{"reviewer":"Stephanie Puntos","starRating":"FIVE","comment":"It was my first time at this place, accidentally went to the wrong place at first and missed my initial appointment but they were still able to fit me in within the hour. Dr. Scherz was great and I didn’t have to wait long to be seen. I worked with Jessica to pick out some glasses, she was very patient and sweet as I was very picky about the frames but was able to confidently leave with frames that I loved. I had a great experience thank you all!","updateTime":"2025-09-25T16:16:53.133659Z"},{"reviewer":"Joseph Marji","starRating":"FIVE","comment":"Shajuana was wonderful help, Pearle Vision is always a place to come for anything vision related","updateTime":"2025-09-24T17:48:18.305553Z"},{"reviewer":"Beth Oliver","starRating":"FIVE","comment":"I went in to see if they could fix my glasses. They were very accommodating and did not charge me.","updateTime":"2025-09-18T19:56:36.767758Z"},{"reviewer":"Jason Duchin","starRating":"FIVE","comment":"I had such a great experience. What a wonderful team. Such an easy and thoughtful process. A happy customer.","updateTime":"2025-09-18T19:09:48.850302Z"},{"reviewer":"Savannah Perez","starRating":"FIVE","comment":"I love coming here because all of the staff are welcoming and helpful. Always a pleasure to see everyone!! Every time I leave I am satisfied and all my questions are answered.","updateTime":"2025-09-10T20:54:32.676590Z"},{"reviewer":"Monica Suriano","starRating":"FIVE","comment":"Staff was friendly and welcoming. Tests were efficient. Doctor was very professional. Helped me pick out my new glasses. Stress free doctor appointment.","updateTime":"2025-08-29T05:34:43.494714Z"},{"reviewer":"Shinice","starRating":"FIVE","comment":"Shanice, Michelle, and Dr. Scherz were outstanding and provided great customer service! Shanice was very ougoing and funny with checking me in and clearly explained things. Michelle was nice and very helpful in selecting glasses for me. Dr. Scherz very informative and professional. Truly appreciated this and enjoyed my visit!","updateTime":"2025-08-29T00:27:13.118696Z"},{"reviewer":"Henry Braun","starRating":"ONE","comment":"My wife had her eyes checked here and unfortunately they refused to give us her pupillary distance unless we bought new frames with them as a matter of “policy”. We were hoping they’d make an exception for us but they refuse to do so, which has caused us an inconvenience. Sometimes doing a simple favor for a patient is the right thing to do.","updateTime":"2025-08-28T15:07:54.210904Z"},{"reviewer":"esmith","starRating":"FIVE","comment":"Excellent customer service, thorough eye exam, stylish & reasonably priced frames. Super happy with this experience.","updateTime":"2025-08-27T19:47:13.849243Z"},{"reviewer":"PATRICIA Razo","starRating":"FIVE","comment":"Olga and Dr.Scherz were absolutely amazing and made the experience a good experience.\nWill definitely be back!","updateTime":"2025-08-25T23:16:44.229684Z"},{"reviewer":"Giovanni Quvus","starRating":"FIVE","comment":"Absolutely the sweetest people here. My glasses had broken and I purchased a replacement frame online. They gladly helped me place my old lenses into them and to quote their Optician Shajuana charged me nothing but a smile:) infinite gratitude to them and will likely be purchasing my next pair of glasses from them.","updateTime":"2025-08-25T17:30:13.889731Z"},{"reviewer":"Antonella Ynca","starRating":"FIVE","comment":"Olga was absolutely amazing !!!! Great service !!!!","updateTime":"2025-08-21T21:09:23.073124Z"},{"reviewer":"Sarah Lee","starRating":"FIVE","comment":"They always have the nicest staff. Clear and concise about everything. Eye exams are very smooth here!","updateTime":"2025-08-21T19:03:13.667899Z"},{"reviewer":"Patrick Harris","starRating":"FIVE","comment":"Great group of people. First visit and they were extremely nice and were so polite and helped ease my worry.\n\nI’d be happy to come back for another visit.","updateTime":"2025-08-21T16:47:41.434822Z"},{"reviewer":"jaclyn amato","starRating":"FIVE","comment":"If I could give this place 10 stars I would! As soon as I walked in, I was welcomed by Olga Who has a personality that lit up the entire room and made me feel like I was at home & Jessica Really took the time to help me choose the perfect pair of glasses, didn’t make me feel like I was being rushed & Dr Scherz Was so incredible and knowledgeable! I will recommend this place anybody and everybody!! 1000/10","updateTime":"2025-08-18T22:16:35.388451Z"},{"reviewer":"Limary Vanessa Vargas (Vanessa)","starRating":"FIVE","comment":"Jessica is great she helped me out a lot!","updateTime":"2025-08-16T18:47:30.465927Z"},{"reviewer":"Christopher Mena","starRating":"FIVE","comment":"The entire experience was flawless. Everything was explained in detail and the doctor and employees were super nice and easy to talk to. Would 100% recommend checking them out","updateTime":"2025-08-13T16:34:53.554251Z"},{"reviewer":"Eric Hirsh","starRating":"FIVE","comment":"Fast and friendly practice. The technicians and staff are all very welcoming. Plus Dr. Scherz is the best!","updateTime":"2025-08-13T15:13:38.764242Z"},{"reviewer":"Teresa O'Reilly Bowden","starRating":"FIVE","comment":"Jessica and Olga are a great helped I loved it here","updateTime":"2025-08-11T23:17:45.143219Z"},{"reviewer":"Sara Bowden","starRating":"FIVE","comment":"Jessica and Olga were a great help","updateTime":"2025-08-11T23:14:46.106514Z"},{"reviewer":"Alvin Lee","starRating":"FIVE","comment":"Very professional and personalized care. Very patient when it came to selecting frames","updateTime":"2025-08-09T16:35:36.956756Z"},{"reviewer":"William Figueroa","starRating":"FIVE","updateTime":"2025-08-09T14:57:35.161842Z"},{"reviewer":"Cathy Schmidt","starRating":"FIVE","comment":"Good eye check up by Michelle for me and my 91 year old father. Diane was knowledgeable and patient with my elderly dad. Got him a good pair of glasses","updateTime":"2025-08-08T14:52:36.875358Z"},{"reviewer":"Johnny Villamil","starRating":"FIVE","comment":"Olga and Jenn are amazing","updateTime":"2025-08-06T19:37:11.811490Z"},{"reviewer":"Melisa Boyd","starRating":"FIVE","comment":"Have been coming to this practice for many years. Always great service and never any issues. Thank you to Dr. Scherz, Jessica, and everyone who works there.","updateTime":"2025-08-06T19:28:08.961401Z"},{"reviewer":"Victoria Jimenez","starRating":"FIVE","comment":"Very accommodating, polite and friendly staff/doctor. Highly recommended","updateTime":"2025-08-06T17:45:15.325069Z"},{"reviewer":"Andrea Plummer","starRating":"FIVE","comment":"I had a wonderful visit. The staff were friendly and professional. The doctor was knowledgeable and spoke about my eye care in detail. I had been wearing glasses since I was 6 years old, so going somewhere with excellent quality and professionalism is important to me.","updateTime":"2025-07-30T15:59:03.132366Z"},{"reviewer":"Erica Keough","starRating":"FIVE","comment":"Pearl Vision in Scarsdale was very good in booking an appointment, performing the eye exam, and then helping pick out new frames. It was a positive experience.","updateTime":"2025-07-28T22:31:12.515961Z"},{"reviewer":"Margaret O'Sullivan","starRating":"FIVE","comment":"Amazing experience!! Very helpful and professional staff\nShout out to\nshajuana, Jessica and Olga","updateTime":"2025-07-24T15:38:06.192109Z"},{"reviewer":"Jumanah Tawil","starRating":"FIVE","comment":"Thank u to staff at pearl vision always polite respectful and treating me well the service is amazing always on time the glasses are amazing definitely will be back highly recommend appreciate all of u and ur hard work thank u so much for all ur time will be back","updateTime":"2025-07-24T15:34:53.226483Z"},{"reviewer":"Christine Devoy","starRating":"FIVE","comment":"Great service ! The entire staff is friendly and professional.\nDiane helped me choose beautiful frames for both my eyeglasses and sunglasses. She made sure that I got all the features I needed for each pair of glasses along with any discounts that I was entitled to.","updateTime":"2025-07-22T17:28:05.022670Z"},{"reviewer":"carol fleming","starRating":"FIVE","comment":"Jessica was amazing. Thank you","updateTime":"2025-07-21T18:30:01.726391Z"},{"reviewer":"PineappleSmash808","starRating":"FIVE","comment":"Got in on an emergency walk in. Dr M8chele Scherz was awesome and so patient with me! Olga the receptionist is also amazing! She was so friendly and kind!","updateTime":"2025-07-21T17:27:19.169483Z"},{"reviewer":"Ganjam Kalpana","starRating":"FIVE","updateTime":"2025-07-17T21:56:49.781578Z"},{"reviewer":"Liam Bravo","starRating":"FIVE","comment":"I am so terribly sorry if I misspell or misremember the lady’s name, but Shajuana the Optician was extremely helpful and profoundly courteous! I was a walk-in that needed my glasses tightened and the nose pads readjusted and she handled my glasses with professionalism and care at no cost (I wasn’t aware this was a free service)! The rest of the staff were kind and courteous! They all liked my backpack and we made small talk about it. Overall a very pleasant interaction with the staff of Scarsdale Pearle Vision and I will surely make the half hour drive again for any of my optical needs.","updateTime":"2025-07-17T20:02:02.854736Z"},{"reviewer":"Danni Frederick","starRating":"FIVE","comment":"Jesica was amazing and helped my son pick the perfect glasses within our budget","updateTime":"2025-07-17T19:51:28.196130Z"},{"reviewer":"chipuyo","starRating":"FIVE","comment":"Jessica was very sweet and understanding.","updateTime":"2025-07-17T18:26:26.426973Z"},{"reviewer":"Suzanne Carlos","starRating":"FIVE","comment":"Hi my experience along with my son Noah was extremely wonderful. To these wonderful lady’s made our experience very comfortable. Jessica, shajvana, Taylor and Dr. Schert thank you. Couldn’t add a photo but as soon as we get them photos would be added.","updateTime":"2025-07-14T23:46:13.579154Z"},{"reviewer":"Vincent Margiotta","starRating":"FIVE","comment":"Had a screw pop out of a pair of glasses, and I couldn’t fit the replacement myself. The team at Pearle Vision invited me in and, within minutes, had my glasses back together, good as new and free of charge. All they asked for was a smile. If you have any eye-related needs, I encourage you to visit this friendly place!","updateTime":"2025-07-14T19:55:41.839898Z"},{"reviewer":"Kate Fannin","starRating":"FIVE","comment":"I was greeted immediately by their very warm and friendly staff. Jessica was such a great help esp since I wear kid sized frames - she put me at ease right away “Oh don’t worry - many people do, and it’s no problem!” She helped me select some options and commented honestly on which looked better. Also, I FaceTimed a friend for her opinion too, and it’s like we all had a fun chat together!\n\nPlus Shajuana, the optometrist, also weighed in, taking into account my prescription and face shape.\n\nAll together it was a great experience with people who truly care about their clients.","updateTime":"2025-07-13T17:37:48.316135Z"},{"reviewer":"Lorraine Vazquez","starRating":"FIVE","comment":"Walked in with my glasses hanging falling down and my nose piece giving me headaches. Shauna received me with her warm smile and tightened and adjusted my glasses. Left feeling extremely satisfied and was welcomed back for future visits.","updateTime":"2025-07-12T18:32:44.997497Z"},{"reviewer":"Kristie Dambrosio","starRating":"FIVE","comment":"The ladies who helped us were extremely polite and helpful. Great service!","updateTime":"2025-07-12T16:20:05.963658Z"},{"reviewer":"Lindsay Mosberg","starRating":"FIVE","comment":"The store was awsome I had a problem with my sunglasses and went in to see if they could fix them. I was taken right away and they fixed them. The ladies were super nice and the service was fantastic.","updateTime":"2025-07-08T21:30:29.467047Z"}]
