[{"reviewer":"CrystalLG Santos","starRating":"ONE","comment":"waiting for a new set of lenses since I can't see well out of the on i just got a month ago. gotta wait for 10 days. my eyes feel strained and Luke it's gonna pop out. can't blame tarrifs. it's been like this way before. Patiently I wait. Everywhere I go, lots make it hard for me since I got to Nevada.\n\n8/ 28 25 - You're not welcome 😒. I will pray for those folks who made me loose my cognitive thinking an senses. I changed my lens a second time, as of this date, my eye sight has gotten worse even with the changes made. I am not diabetic, no brain problems from what my specialists told me. Been eating healthier , I just need to see another eye doctor.","updateTime":"2025-08-29T19:29:19.156620Z"},{"reviewer":"Ana Escamilla","starRating":"FIVE","comment":"Great service! Thanks","updateTime":"2025-08-29T05:49:48.195050Z"},{"reviewer":"John Younce","starRating":"FIVE","comment":"Customer service at it's best. Employees were great. The place was very clean and great. The doctor herself was amazing. Highly recommended. You all were amazing.","updateTime":"2025-08-28T05:52:37.510819Z"},{"reviewer":"Nick Gergov","starRating":"FIVE","comment":"Top shelf service. I’ve never had a negative experience here.","updateTime":"2025-08-27T01:10:03.585547Z"},{"reviewer":"Jamal North","starRating":"FIVE","updateTime":"2025-08-26T20:30:10.817991Z"},{"reviewer":"Randy Hendricks","starRating":"FIVE","comment":"Great experience. Top notch team.","updateTime":"2025-08-26T14:52:05.915068Z"},{"reviewer":"MARY HUBILLA","starRating":"FOUR","comment":"Iam expecting better discount for a new customer and a senior","updateTime":"2025-08-26T13:50:03.947640Z"},{"reviewer":"Peggy Gregory","starRating":"FIVE","comment":"My experience was excellent. Everyone was cordial and professional and fun. It was a great experience.","updateTime":"2025-08-25T15:51:18.620182Z"},{"reviewer":"Xavier Campuzano","starRating":"FIVE","updateTime":"2025-08-24T17:42:05.699298Z"},{"reviewer":"Phil Greiwe","starRating":"FIVE","comment":"Great service. Professional staff.","updateTime":"2025-08-22T16:12:01.508794Z"},{"reviewer":"Rick B.","starRating":"FIVE","updateTime":"2025-08-20T20:47:34.397184Z"},{"reviewer":"Jeffrey Carter","starRating":"FIVE","updateTime":"2025-08-19T20:06:43.491570Z"},{"reviewer":"Claudia Lopez","starRating":"FIVE","comment":"Knowledge and professional care","updateTime":"2025-08-19T17:27:48.404635Z"},{"reviewer":"Marc Camacho","starRating":"FIVE","comment":"Dr Jones and her staff are wonderful I will continue to take me and my family here for many years to come.","updateTime":"2025-08-16T18:56:03.339575Z"},{"reviewer":"Elizabeth Sauer","starRating":"FIVE","comment":"I always have the best experience with this Pearl Vision. That’s why I keep coming back! A great selection of glasses and sunglasses. The staff is amazing.","updateTime":"2025-08-16T17:59:22.932082Z"},{"reviewer":"Gilberto Ortiz","starRating":"FIVE","comment":"Great service always helpful answering questions. Dr. Jones is the best with helping me with my very high astigmatism.\nFirst doctor who’s first recommendation wasn’t RGP for contacts.","updateTime":"2025-08-15T18:30:09.726689Z"},{"reviewer":"Veloria Murphy-George","starRating":"FIVE","updateTime":"2025-08-14T20:12:11.790681Z"},{"reviewer":"Amanda Mendez","starRating":"FIVE","comment":"Hazel!!! Is the best ever!!! I honestly worry about being able to get my kids the eyeglasses they want w the insurance i have and her attention to detail and needs is amazing. Best experience I had this was the valle verde!! Location","updateTime":"2025-08-14T17:00:34.985275Z"},{"reviewer":"Agnes Lyons","starRating":"FIVE","comment":"Excellent experience! The staff was friendly, the exam was thorough, and the doctor explained everything clearly. Highly recommend .","updateTime":"2025-08-14T03:28:43.834941Z"},{"reviewer":"Michele Cicogna","starRating":"FIVE","updateTime":"2025-08-13T15:29:50.728660Z"},{"reviewer":"Maria Iavazzi","starRating":"FIVE","comment":"I visited the Valley Verde GV office. I was immediately greeted, multiple times and also helped immediately. The gentlemen, Misael, that assisted me was very professional, courteous and polite. He even held the door for me when I left the office. Wow that blew me away. I would definitely recommend that office and of course Dr. Jones!!","updateTime":"2025-08-13T14:28:03.598795Z"},{"reviewer":"Daphne Clark","starRating":"FIVE","comment":"Efficient, pleasant & I feel confident in my exam back in April. Now waiting for my new glasses to see how those turn out. The tech/sales young guy was very pleasant and efficient. Happy with everyone there. Pleasant experience.","updateTime":"2025-08-08T21:51:47.490957Z"},{"reviewer":"Tyree daFresh1","starRating":"ONE","comment":"The store on Valley Verde was so irritating, reason being I had to get my lens adjusted literally 3 times before they finally got it right,smh jus a big headache","updateTime":"2025-08-08T13:59:17.148465Z"},{"reviewer":"John Lettelleir","starRating":"FIVE","comment":"Efficiency Caring and affordability","updateTime":"2025-08-07T15:06:55.202298Z"},{"reviewer":"Marcie Guice","starRating":"FIVE","updateTime":"2025-08-07T14:55:34.365866Z"},{"reviewer":"maria nelson","starRating":"FIVE","comment":"Amazing caring staff and very very helpful","updateTime":"2025-08-05T23:43:28.147590Z"},{"reviewer":"Amalia Hidalgo","starRating":"FIVE","comment":"(Translated by Google) Excellent treatment, very professional\n\n(Original)\nExcelente trato muy profesionales","updateTime":"2025-08-03T21:14:45.804349Z"},{"reviewer":"Crystal Salazar","starRating":"FIVE","comment":"The eye doctor part is amazing!! Love going to them for my eye care!! However I will not buy glasses from them again! But service is amazing!!","updateTime":"2025-08-02T16:37:59.217584Z"},{"reviewer":"Gemia Burns","starRating":"FIVE","comment":"Very thermal and professional service, my daughter has confidence going into this new school year that she will be able to see better and not struggle going into this new school year thanks to Pearle Vision Valle Verde","updateTime":"2025-07-31T15:06:59.266174Z"},{"reviewer":"Lavon Matthews","starRating":"FIVE","comment":"The receptionist was very pleasant. I was a walk in, I got an appointment the same day. This location is the best. I will always continue to get my vision exams at this location.","updateTime":"2025-07-31T05:50:37.946606Z"},{"reviewer":"Steven Hughey","starRating":"FIVE","comment":"Always a great experience. Staff is extremely welcoming and informative.","updateTime":"2025-07-25T01:46:54.614905Z"},{"reviewer":"Jon Schacht","starRating":"TWO","comment":"Not a very organized operation. After approximately 1 hour and 45 min I was still not finished. There were constant interruptions and finally had to leave without completing the final steps for glasses. Exam was complete but could not continue to wait for the person helping me to return.","updateTime":"2025-07-23T15:15:59.849044Z"},{"reviewer":"melsrat","starRating":"FIVE","comment":"Janet is a rock star. Could not have asked for a better experience and outcome with a scary situation. Thank you.","updateTime":"2025-07-20T19:27:19.771480Z"},{"reviewer":"Jerry Rosten","starRating":"FIVE","updateTime":"2025-07-20T01:01:41.932800Z"},{"reviewer":"Jeff Evans","starRating":"ONE","comment":"High pressure sales. Sharing other patients private business about her experience with a company I have already purchased new glasses from was belittled and treated like I'm stupid to shame me into buying from you instead. Was mislead about other company not being able to use my insurance and then told they're not in network. After I said they do take and did take my insurance. Was treated like I don't know what I'm talking about. Had to eventually be rude and a little stern to stop the sales pitch and start the exam. I felt I was going to have to buy a time share to get out of there. Used car sales tactics started again when I was getting the seg measurement don'e in the showroom. Dr. Was quoting me my insurance rates but was correcting her on the actual benefits. Ie.... Transitions are only $7 and if I paid anymore I got ripped off. The insurance rates are the rates and saw in quote that they are $60. I might be stupid, or present myself as, but I've never seen shame and talking bad and misleading facts about about the competition make a sale.\nOther company takes and did take my insurance. Was able to combine that and on sale prices to purchase exact glasses frames and lenses as quoted there at nearly half the cost from the company that is not allowed to take my insurance and that I need to purchase from pearle vision to use insurance and not be so stupid that I got ripped off.\nGood bye and good riddance. In the three years as a customer I've never had one good experience with pearle\n\nWhen, and apparently if, I receive my glasses I will update this and admit I'm an idiot. Actually no because it's not the glasses anymore. It's being gaslighted and shamed for not buying there.","updateTime":"2025-07-19T16:11:33.748047Z"},{"reviewer":"Angelica Lopez","starRating":"FIVE","updateTime":"2025-07-18T19:34:32.478884Z"},{"reviewer":"Ann Strauss","starRating":"FIVE","comment":"Everyone was extremely nice and helpful. All of my questions were answered and explained to me in detail.","updateTime":"2025-07-18T15:57:12.528665Z"},{"reviewer":"Tiffany Schwindt","starRating":"FIVE","updateTime":"2025-07-18T15:14:07.205659Z"},{"reviewer":"Jonathan Davis","starRating":"FIVE","comment":"I got my annual eye exam for the first time in Henderson here. It started out with a thorough eye testing using advanced machines. Then Dr Capulong-Jones saw me, and wow. Dr Capulong-Jones isn’t just one of the best optometrists I’ve ever had, she’s one of the best clinicians I’ve worked with ever - and I’ve been treated at famous hospitals in NYC and the Mayo Clinic.\n\nDr Capulong-Jones took the time to find my exact right prescription, understand my eye history, and discuss a wide variety of treatment options. I left feeling empowered to make the best choice for me. Thanks Dr Capulong-Jones!","updateTime":"2025-07-17T20:41:37.089200Z"},{"reviewer":"Anthony","starRating":"FIVE","comment":"Staff is fantastic. Dr is great. Love the service.","updateTime":"2025-07-17T15:07:14.849533Z"},{"reviewer":"Kevin Stella","starRating":"FIVE","comment":"Dr Jones was wonderful. Explained all of the procedures and provided opinions for my wife and I. Glad we found her, and we’ll be coming back!","updateTime":"2025-07-16T20:02:26.200513Z"},{"reviewer":"Ganesh Krishnamurthy","starRating":"FIVE","comment":"Doctor Karlee was great and the assistants were all very helpful. Its a great optometry. Convenient location, not a very lengthy waiting period and the staff are all very courteous, polite, friendly and helpful.","updateTime":"2025-07-14T21:07:53.321819Z"},{"reviewer":"Jan Ayala","starRating":"FIVE","comment":"It was great. Thx","updateTime":"2025-07-12T21:46:59.908581Z"},{"reviewer":"E Michelle Farmer","starRating":"FIVE","comment":"Excellent customer service. There were quite a few customers so the store was noisy but not too bad.","updateTime":"2025-07-08T18:01:51.278541Z"},{"reviewer":"Debbie Peterman","starRating":"FOUR","updateTime":"2025-07-08T15:08:50.728894Z"},{"reviewer":"mary porter","starRating":"FIVE","updateTime":"2025-07-05T21:28:09.957725Z"},{"reviewer":"Karen Kurz","starRating":"FIVE","comment":"The staff was super friendly and efficient. They allowed me plenty of time to select the perfect new frames. This is why I continue to go back year after year to see Dr. Jones and her team.","updateTime":"2025-07-04T18:46:39.892081Z"},{"reviewer":"duncan2967","starRating":"FIVE","comment":"Friendly and knowledgeable staff. Very helpful","updateTime":"2025-06-30T19:34:30.068985Z"},{"reviewer":"John Erbert","starRating":"FIVE","comment":"Great place to get your eyes checked.","updateTime":"2025-06-27T15:46:06.675430Z"},{"reviewer":"Jamarius Jefferson","starRating":"FIVE","comment":"It was a very positive experience and a friendly staff","updateTime":"2025-06-26T18:37:20.336121Z"}]