[{"reviewer":"Jose Crisostomo","starRating":"FIVE","comment":"(Translated by Google) Excellent service and work. Very friendly and knowledgeable about his work. I felt like I was part of a family.\n\n(Original)\nExcellente servicio y trabajo. mucha simpatía y conocimiento de su trabajo, me sentí en familia.","updateTime":"2025-09-03T21:52:13.114949Z"},{"reviewer":"David Whitehead","starRating":"FIVE","comment":"They were great! Jen was super-helpful and efficient. Dr. Was kind and communicated well. Thank you!","updateTime":"2025-08-17T13:46:40.052506Z"},{"reviewer":"Leo Loiacono","starRating":"FIVE","comment":"Great service; people working there are very competent. Dave the optician is very good.","updateTime":"2025-07-24T14:24:40.210172Z"},{"reviewer":"OLINDA LOYOLA GUERRERO","starRating":"FIVE","comment":"I had a very good experience at your store PEARLE VISION. Location, Paramus, route 4th.\nYessy, was very nice, excellent customer service, very professional and helpful.","updateTime":"2025-07-11T02:37:25.637841Z"},{"reviewer":"Kimberly Mickus","starRating":"FIVE","comment":"Appointment was fast and easy and yessy was amazing! Would definitely recommend!","updateTime":"2025-07-07T21:51:39.455632Z"},{"reviewer":"Ralph Choonoo","starRating":"ONE","comment":"Bought contact lenses bi weekly..ended up using them daily ..product was awful..could not use after the first day","updateTime":"2025-07-04T21:20:14.847392Z"},{"reviewer":"joseph daidone","starRating":"FIVE","updateTime":"2025-07-03T22:26:30.601191Z"},{"reviewer":"Erick Valdes","starRating":"FIVE","comment":"Patrice was so great! Everything went so smoothly will come back again!","updateTime":"2025-06-30T21:57:41.110406Z"},{"reviewer":"Bilal Wilson","starRating":"FIVE","comment":"Everyone was courteous and professional, Their environment reflected just that.","updateTime":"2025-06-19T19:24:37.340299Z"},{"reviewer":"Sahadou KADRI","starRating":"FOUR","comment":"Very good and highly professional team. But the waiting time seems too long to me.","updateTime":"2025-05-22T23:07:05.808984Z"},{"reviewer":"Lloyd Sleeper","starRating":"FIVE","comment":"The nicest people! Paula, Lisa, Anan and Dave as well as the rest of the staff so pleasant and helpful. Great staff and doctor! Our go-to place","updateTime":"2025-05-03T16:38:50.196252Z"},{"reviewer":"Maryanne","starRating":"FIVE","comment":"Dave at the Ty 4 location was sooo helpful and kind !! Truly a pleasure, thanks Dave for the awesome service","updateTime":"2025-05-02T01:57:20.756744Z"},{"reviewer":"Kenneth Pfeil","starRating":"FIVE","comment":"Alize and Tanayzha did a thorough and professional job of my pre-exam testing and preparation 👌.","updateTime":"2025-04-30T16:24:24.532412Z"},{"reviewer":"Alberto Aujero","starRating":"FIVE","comment":"Had a great experience here. I historically went to smaller optical spots, but they carried a specific pair of glasses which other places did not carry.\n\nThe staff, Alize and Paula were fabulous on the exam side. Such an easy intake process. Just sent me a text and filled things out through my phone. They were all smiles and pleasant conversations.\n\nOn the frame side, Yesenia was super friendly, inviting and so patient with me. Never felt pushed/pressured. She was a huge help with helping make such a personal decision.\n\nOverall a great experience. Looking fwd to picking up my glasses.","updateTime":"2025-04-29T19:58:14.477270Z"},{"reviewer":"James Reaves","starRating":"FIVE","comment":"My sister and I came to Pearle vision for an examination. The staff was incredible . Paula was very patient with us . She was so kind and knowledgeable about her job. Would definitely recommend to go get an eye exam here!","updateTime":"2025-04-29T19:02:47.232866Z"},{"reviewer":"Samantha Tursick","starRating":"FIVE","comment":"Appreciative of the exceptional care I received during my recent visit to Pearle Vision on Route 4 West in Paramus. From the moment I stepped through the door, Lisa and Tanayzha's kindness and welcoming smile made me feel instantly at ease. Their helpfulness throughout the initial process was so appreciated, making everything smooth and comfortable.\n\nAnd then there's Dr. Kevin Sudol – what a wonderful and caring doctor! He took the time to listen, explain everything with such clarity and patience, and I left feeling completely reassured and confident in his expertise. It's clear that he and the entire team genuinely care about their patients' well-being.\n\nThis wasn't just an eye exam; it felt like being cared for by truly kind and dedicated individuals. If you're looking for eye care where you'll feel genuinely valued and exceptionally well-treated by a warm and professional staff, especially Tanayzha and Lisa - and receive outstanding care from Dr. Sudol, please don't hesitate to visit Pearle Vision on Route 4 West in Paramus. My heart truly recommends them!","updateTime":"2025-04-29T19:02:45.218771Z"},{"reviewer":"Alex Ingles","starRating":"FIVE","comment":"Alize was very helpful and patient. Everyone was kind and welcoming. The process was quick.","updateTime":"2025-04-29T16:58:51.099936Z"},{"reviewer":"Robbie Rodriguez","starRating":"FIVE","comment":"Great staff. Tanayzha & Sahara helped me put on contacts for the first time. Most kind and patient staff i've met. Appreciate you guys!","updateTime":"2025-04-26T18:51:29.868302Z"},{"reviewer":"Dale Kroll","starRating":"FIVE","comment":"Dr. Sudol and his staff are wonderful. I always feel secure knowing every part of my eyes has been thoroughly examined. Courteous, knowledgeable and professional. Better than my old ophthalmologist!","updateTime":"2025-04-26T14:58:00.188743Z"},{"reviewer":"McKenzie Jenski","starRating":"FIVE","comment":"Tanayzna and sahara made my experience comforting and easy.","updateTime":"2025-04-25T17:23:42.497123Z"},{"reviewer":"Teryn Chamberlain","starRating":"FIVE","comment":"I’ve been coming to this Pearle Vision for almost 25 years and it’s been great since day one. Most recently, I had ordered contacts and the carrier had trouble with shipment. Jessy in the contacts department was exceptional, had the patience of an angel and was truly heaven sent. She made my Pearle Vision experience even better. Thank you Jessy! You’re the best!","updateTime":"2025-04-21T23:09:51.496377Z"},{"reviewer":"George Reyes","starRating":"FIVE","comment":"Great experience fast service glasses look so gooood thank you so much.","updateTime":"2025-04-07T19:45:50.917837Z"},{"reviewer":"J Patane","starRating":"FIVE","comment":"What a wonderful experience! My eye exam was very thorough, Dr Sudol was so nice and took his time to ensure I was comfortable and had no questions. Thank you to the manager, Yessenia and Dave the optician on helping me pick the perfect glasses!!! I will recommend to everyone I know!!","updateTime":"2025-03-28T17:23:39.339064Z"},{"reviewer":"Pamela D'Angelo","starRating":"FIVE","comment":"Jessy and Dave were extremely pleasant and knowledgable. We had a great experience and highly recommend this branch! (Rte 4 W, Paramus, NJ) R Lange","updateTime":"2025-03-28T14:12:45.966055Z"},{"reviewer":"Domenico Dulisse","starRating":"FIVE","comment":"Dave was great! Walked in and he came up to me right away! Fixed my son’s glasses so he could go to school that day! Great customer service! I will not go anywhere else! Dave went above and beyond! Totally happy! You have a lifetime customer!!!","updateTime":"2025-03-26T23:26:03.597207Z"},{"reviewer":"Josephine Cambian","starRating":"FIVE","comment":"Had just the best experience at Pearle Vision. It was my first time there to purchase glasses and I’ll never go somewhere else again. I had assistance from Jessy and she was the most considerate and patient with me. Highly recommend","updateTime":"2025-03-25T21:23:41.884803Z"},{"reviewer":"Nick Caputo","starRating":"FIVE","comment":"Driving along Rt4, I noticed a Pearl Vision store open , I decided to stop in and get my loose glasses adjusted. To my surprise, the optician Dave, real nice, adjusted them with a new screw and didn’t even charge me.\nVery nice surprise in today’s world. TY","updateTime":"2025-03-24T20:16:31.160538Z"},{"reviewer":"Christopher Mandato","starRating":"FIVE","comment":"Jessy and Dave did a great job! No hassles, no pressure, very helpful.","updateTime":"2025-03-24T14:18:35.545627Z"},{"reviewer":"Rigopoula Zanakis","starRating":"FIVE","comment":"My experience with Pearle Vision on route 4 was excellent! From the moment I walked in, I was welcomed with a genuine kindness! The staff was incredible helpful, especially Mr Dave who was kind enough to repair my glasses immediately! I truly appreciate their customer service and highly recommend Pearle Vision!","updateTime":"2025-03-21T03:43:41.012481Z"},{"reviewer":"Lev Selector","starRating":"FIVE","comment":"I am very grateful for fixing my glasses. I drove in with several old glasses. Two technicians from Pearle Vision worked on them for 30 min and fixed everything. And didn't even charged me for this.","updateTime":"2025-02-09T17:35:12.741179Z"},{"reviewer":"Randi Peters","starRating":"THREE","comment":"I arrived promptly at 12:40 for my appointment at 12:45pm. I was greeted with a sign saying if I’m late they may reschedule but they had no respect for my time. I waited 45 minutes to be seen. Then the receptionist blamed it on the Dr. This was very unprofessional. He is the only reason I continue to go here. He is great. He is personable and professional.\nThere was another issue while I was purchasing glasses too. The girl who helped me was great but another woman couldn’t wait to get out of there and wouldn’t help someone because: “She was done for the day”, so my girl almost stopped to help them.\nUgh. Not a great experience.","updateTime":"2025-01-05T20:58:54.048834Z"},{"reviewer":"D'Andre Brooks","starRating":"FIVE","comment":"Always very helpful and the glasses are quality!","updateTime":"2025-01-04T20:22:10.897045Z"},{"reviewer":"Jim Rose","starRating":"FIVE","updateTime":"2024-12-20T18:51:33.976940Z"},{"reviewer":"Mindy Noll","starRating":"FIVE","comment":"Dave is a real gem! I brought in a pair of glasses that meant a lot to me, and he went above and beyond to fix them. He was so kind, funny, and genuinely cared about getting my glasses back in working order. I'm so grateful for him fixing my glasses!","updateTime":"2024-12-16T17:43:39.649853Z"},{"reviewer":"Isabel Nunez","starRating":"ONE","comment":"Was here at 5:43pm and they were closed! WTH??? First off, what place closes at 6pm on a weekday?? Then you get there before 6 and they are closed!! Forget this place","updateTime":"2024-12-13T22:46:47.285677Z"},{"reviewer":"Jorge M. Núñez","starRating":"FIVE","comment":"The doctor was very knowledgeable and mild mannered. Registering as a new patient was smooth. The staff was pleasant and professional. Fallon made the entire experience come together nicely by assisting me with the check out process. Thank you !!!","updateTime":"2024-12-03T18:10:01.191330Z"},{"reviewer":"Patricia Burns","starRating":"FIVE","comment":"My husband went to the rt 4 paramus Pearle vision and Jessy helped him. Very good experience, she was very helpful with everything.","updateTime":"2024-12-01T20:16:22.122114Z"},{"reviewer":"Marya Twersky","starRating":"FIVE","comment":"I am not in the habit of writing many reviews but when someone goes above and beyond for me, or gives me exceptional service, I have to speak out. Dave at Pearle Vision did both! He went above and beyond for me and gave me exceptional service!\n\nI accidentally stepped on my wireframe distance glasses today and broke them so badly that they literally lost their shape and I thought they were beyond repair! Still, I took them to my “go-to place for glasses “, Pearle Vision, where my family and I have been customers for years. So glad I did! Dave couldn’t have been nicer. He took what was left of my glasses along with the two lenses, and went to work on my glasses. I don’t know what or how but he worked his magic and miraculously restored them! They have never looked better! Dave, thank you so much for taking the time and helping me! You are a miracle worker! I highly recommend Pearle Vision! Their customer service is exceptional!","updateTime":"2024-11-20T04:03:30.765809Z"},{"reviewer":"Jersey Stringer","starRating":"ONE","comment":"Pearle charges a fee for breaking an appointment with less than 24 hours notice. The Rt 4 Paramus store had no problem breaking my appointment, and made no effort to accommodate my schedule. They weren't rude. They were indifferent: We double-booked. Don't know how. Too bad. You can try again at any time that is convenient for us. Bye. Rotten experience. 0 stars if possible.","updateTime":"2024-11-18T22:42:12.579074Z"},{"reviewer":"M Joyce","starRating":"FIVE","comment":"Pearle Vision in Paramus NJ is fantastic!","updateTime":"2024-11-08T04:12:57.394984Z"},{"reviewer":"Bri Avery","starRating":"ONE","comment":"Saw good reviews. Came on time for appointment. Waited 1.5 hours without so much as an apology for a 5 minute appointment by a doctor that gives weird vibes and doesn't clean equipment between patients. Terrible, do NOT come here!!!!","updateTime":"2024-11-02T17:47:47.719369Z"},{"reviewer":"J Rango","starRating":"FIVE","comment":"I’ve always been an advocate for Pearle Vision on their product and customer service alone. However, the location on Rt. 4 West in Paramus is just above and beyond with their customer service. David and Carol made the experience top tier. I ordered two pairs of glasses one being the meta Ray Bans (I conduct surveys and must take a lot of pictures on sites) which I thought this would be helpful doing so. They helped me through the process and I wouldn’t go anywhere else. If I could give a 6th star I certainly would.","updateTime":"2024-11-02T15:38:20.016792Z"},{"reviewer":"MARIA TERESITA RAMOS","starRating":"FIVE","comment":"Anita, the sales representative who attended to me, was very thorough, efficient, knowledgeable, patient and treated me like her most valuable customer. THE BEST EVER!! I’m glad I went to Pearl Vision today.!","updateTime":"2024-10-26T18:12:17.518452Z"},{"reviewer":"Kristine Billalba","starRating":"FIVE","comment":"Alize and Daisy were great, so courteous and took their time to explain everything. Same with Dr. Sudol, took his time to let me know everything he was doing and to explain my prognosis. Will definitely be coming back","updateTime":"2024-10-24T19:09:09.247925Z"},{"reviewer":"CC MGSeabrooks","starRating":"FIVE","comment":"Dr. Kevin Sudol, at Pearle Vision provided excellent services over 28 years and counting.","updateTime":"2024-10-16T01:46:01.721108Z"},{"reviewer":"Kevin Byrne","starRating":"FIVE","comment":"Professional, helpful staff who go the extra step to insure complete customer satisfaction.","updateTime":"2024-09-28T22:29:10.783925Z"},{"reviewer":"Anisha Godhwani","starRating":"FIVE","comment":"Dave was awesome! Fixed up my glasses for me and made them fit better.","updateTime":"2024-08-29T17:28:52.385639Z"},{"reviewer":"Lori Greyshock","starRating":"FIVE","comment":"Great, swift, and courteous service!!! Fixed my sunglasses (2 pairs) in minutes and offered great free advice!!! If your lenses are GLASS...Do NOT wear while driving! Good to know!! Thank you for excellent service!!!\n👏🏼👏🏼👏🏼👏🏼👏🏼","updateTime":"2024-08-27T17:17:43.349049Z"},{"reviewer":"Regina Dolce","starRating":"FIVE","comment":"My father has been going to Pearl Vision in Paramus for many years & have always been satisfied with their service. There’s no one that can adjust glasses better than Dave- Ray","updateTime":"2024-07-27T23:46:44.417859Z"},{"reviewer":"Linda Ramirez","starRating":"FIVE","comment":"David was friendly as well as the ladies at the front counter. I was greeted promptly and David was able to repair a completely mangled pair of glasses with no appointment or wait.(I wish I had a before and after picture he really worked a miracle!)\nThanks David, your work was amazing and greatly appreciated.","updateTime":"2024-07-26T01:03:22.876233Z"}]