[{"reviewer":"Lulu Wang","starRating":"FIVE","comment":"Have been a customer of Pearl Vision for over a decade. It’s the quality of customer service and the products at Pearl that make me come back again and again. They are all very professional, experienced and nice to people. For example this Tuesday Elias at Pearl kindly helped repair my eyeglasses for free, very considerate to think for me how to save a costly manufacturer repair. Thank you!","updateTime":"2025-09-03T21:32:16.827197Z"},{"reviewer":"Beth Rossi","starRating":"FIVE","comment":"Jan is the best! She is friendly yet professional and always helps us select the best fitting frames that look good. She is a 10 out of 10!","updateTime":"2025-09-01T11:15:08.615977Z"},{"reviewer":"Jamie Mundt","starRating":"FIVE","comment":"Incredibly helpful and friendly staff, this team made the process of fixing my husbands glasses extremely quick and easy!","updateTime":"2025-08-30T02:21:31.212395Z"},{"reviewer":"Imran Hussain","starRating":"FIVE","comment":"My sun glasses' nose pads were broken. Elias at Pearle Vision fixed it and no charge. That was great service...thank you so much!!","updateTime":"2025-08-26T19:37:05.751485Z"},{"reviewer":"Irene Lieberman","starRating":"FIVE","comment":"Very professional staff. Received thorough exam with all details explained. Excellent service from Doctor Sana, Jan, Mike and Louis. I’m glad I came back.","updateTime":"2025-08-22T23:28:48.523228Z"},{"reviewer":"Thomas Fowler","starRating":"FIVE","updateTime":"2025-08-18T19:25:41.315599Z"},{"reviewer":"janice szabo","starRating":"FIVE","comment":"Excellent and professional! I brought my mother in for some help, and both Elias and Mike were very helpful in trying to figure out what the problem was with her vision. They even noticed I had dirty sunglasses and cleaned them while we waited 😊. Friendly staff, highly recommended.","updateTime":"2025-08-06T02:30:19.220347Z"},{"reviewer":"Amy Lee","starRating":"FIVE","comment":"All the staff in the Bridgewater location are great. My son had an issue with his glasses and stopped in without an appointment. Elias was extremely helpful and able to adjust his prescription onsite. Myself & my son are extremely thankful for Elias’s knowledge and quick help. We are very thankful for the Bridgewater location and will continue to recommend them to everyone.\n⭐️ THANK YOU ELIAS ⭐️ - You were such a HUGE help & my son said a pleasure to work with ⭐️","updateTime":"2025-07-31T23:50:45.775823Z"},{"reviewer":"Roger Grimm","starRating":"FIVE","comment":"I had a great experience dealing with Mike and Elias at Pearle Vision. They worked diligently to successfully repair my 1993 Ray Ban sunglasses that no other Eye Store would even try to including the Ray Ban store. I am very satisfied and highly recommend them. Thank you Mike and Elias for accomplishing something no one else could. Bernadette Grimm","updateTime":"2025-07-29T22:11:01.912104Z"},{"reviewer":"Sravani Railla","starRating":"FIVE","comment":"Visited to fix my dad’s glasses. They did a great job .","updateTime":"2025-07-22T17:45:34.390005Z"},{"reviewer":"Cristina marano","starRating":"FIVE","updateTime":"2025-07-08T22:04:15.972456Z"},{"reviewer":"Howard Wise","starRating":"FIVE","comment":"Came into the store without an appointment for repair of sunglasses. (Lost screw to hold lens in)Took me right away, repaired them and did not charge me. Can't ask for better service! Much Appreciated!","updateTime":"2025-07-07T21:10:53.279280Z"},{"reviewer":"Sudha Mani","starRating":"FIVE","comment":"Elias was extremely helpful. All the staff at Pearle Vision are very friendly and customer oriented.","updateTime":"2025-07-01T20:26:39.723220Z"},{"reviewer":"Paula Hein","starRating":"FIVE","comment":"Ellie wa excellent. Actually everyone is wonderful to deal with.","updateTime":"2025-06-27T17:08:57.331187Z"},{"reviewer":"Michael Pinto","starRating":"FIVE","updateTime":"2025-06-24T23:23:04.579389Z"},{"reviewer":"Zoran Milich","starRating":"FIVE","comment":"I stopped by to see if they could fix a nose piece on my glasses. Not only did they fix it, but they did it in 5 minutes with no charge! Very friendly workers and very helpful!","updateTime":"2025-05-13T21:45:41.371241Z"},{"reviewer":"Geez Guy","starRating":"FIVE","comment":"Pearle Vision at Somerset Center in Bridgewater was fantastic! I broke my frame by accident, and they found the exact replacement and gave me a good price In them. The whole thing took less than 15 min, and they were incredibly nice. We’ve gone there for years, and now we can’t go anywhere else. Two thumbs way up!","updateTime":"2025-05-12T17:28:18.045416Z"},{"reviewer":"Susan Fisher","starRating":"FIVE","comment":"Erin was very helpful.","updateTime":"2025-05-10T14:34:37.096593Z"},{"reviewer":"Paul Muniz","starRating":"FIVE","comment":"This team really came through for me in a pinch. They’re a cut above. 5/5 recommend!","updateTime":"2025-05-03T15:12:02.233418Z"},{"reviewer":"Jimin Zhang","starRating":"FIVE","comment":"One of the two nosepads of my glasses was broken and I came in the store expecting to pay some money for fixing it. Pleasantly surprising to me, the tech in the store replaced with two new nosepads for free and even adjusted the angles to better fit my nose. This gave me very good impression of the service provided by this store.","updateTime":"2025-04-29T01:06:13.062877Z"},{"reviewer":"Camille","starRating":"ONE","comment":"Shoutout to Pearl Vision for redefining what it means to “take their time.” I paid upfront, thinking I was securing a nice, efficient process for a simple pair of prescription sunglasses. You know, something that usually takes two weeks? Silly me.\n\nFast forward over a month, and I’m still out here squinting into the sun like a lost mole, wondering if my lenses are being handcrafted by monks in the Himalayas. Every check-in was a magical mystery tour of vague answers and “we’re looking into it.”\n\nThe only thing clear in this whole experience? The charge to my credit card. That went through immediately—no delay there! Priorities, right?\n\nHonestly, I’ve had faster and more reliable service from vending machines. If you like paying in advance to enter a time warp of excuses and eye strain, Pearl Vision is your place.","updateTime":"2025-04-24T15:32:19.581996Z"},{"reviewer":"Tommy Li","starRating":"FIVE","comment":"Very helpful staff especially Jan , lots of selection and reasonable price , highly recommended","updateTime":"2025-04-19T12:45:17.050837Z"},{"reviewer":"Ann Mlynarski","starRating":"FIVE","comment":"Being going to Bridgewater Pearle for years. Wonderful service & people. Would recommend highly.","updateTime":"2025-04-11T17:41:34.317550Z"},{"reviewer":"Mary Ace","starRating":"FIVE","comment":"Pearle Vision in Bridgewater - very friendly, patient, kind and helpful. This store feels like a \"neighborhood family run\" business rather than large chain impersonal business. And they make sure your glasses are right for you.","updateTime":"2025-04-11T15:15:36.695629Z"},{"reviewer":"Claudia","starRating":"FIVE","comment":"My family and I have been using Pearl express for 25+ years. Great people, great product super easy to work with. I have a difficult prescription and there is never a problem.Highly recommend!","updateTime":"2025-04-08T12:15:15.521447Z"},{"reviewer":"michael weisshaupt","starRating":"FIVE","comment":"Came in the Store for a fix on my glasses that were purchased somewhere else. Everyone is utmost friendly and helpful. Fixed my glasses no Charge\nThank you","updateTime":"2025-04-07T17:30:10.498414Z"},{"reviewer":"Sean Ryan","starRating":"FIVE","comment":"A wonderful experience all around. Even though they were very busy when I was there, Dr. Sana was very patient and I didn’t feel like I was rushed. She was very kind and extremely knowledgeable. I learned a lot of my own eye health and she took the time to explain things to me. A consummate professional and she really loves what she does as evident of the outstanding quality care I received. I would highly recommend this location as well as Dr. Sana to any and everyone of my friends and family.","updateTime":"2025-04-03T21:56:11.326717Z"},{"reviewer":"Kamal Goel","starRating":"TWO","comment":"Optomap $39 price is misleading, it may come out double the quoted fees depending on how they fill out insurance claim. Please check beforehand.","updateTime":"2025-04-03T15:49:25.641081Z"},{"reviewer":"Janet Molina","starRating":"FIVE","comment":"Absolutely awesome place to purchase lenses!!!! The staff is Absolutely wonderful and i recommend to all!","updateTime":"2025-03-27T22:41:18.795161Z"},{"reviewer":"Kim Cassano","starRating":"FIVE","comment":"Excellent service!","updateTime":"2025-03-11T20:29:23.732981Z"},{"reviewer":"Lisa Caudill","starRating":"FIVE","comment":"Pearl Vision of Bridgewater is a true community establishment! I am a school administrator and on multiple occasions they have helped some of our students in need by providing eye exams and vision care. They are flexible and accommodating always willing to work with our school and our families.","updateTime":"2025-03-01T12:30:54.407207Z"},{"reviewer":"auburn79 auburn79","starRating":"TWO","updateTime":"2025-02-28T01:59:44.076987Z"},{"reviewer":"Mani Akella","starRating":"FIVE","comment":"Hospitable, friendly and helpful service!","updateTime":"2025-02-18T22:45:13.335148Z"},{"reviewer":"Elias Zavolas","starRating":"FIVE","comment":"Mike and Jan are the best. Great service. Highly recommend !","updateTime":"2025-02-18T21:50:47.663500Z"},{"reviewer":"Mr. H","starRating":"ONE","comment":"Went in there today after a horrible experience at America’s Best (more like America’s worst). All I needed was for the store to get the strength of my glasses from the lenses themselves since I didn’t have my prescription since I am from out of town.\n\nI’m from California and didn’t need to see the optometrist. I just needed new frames and lenses too if need be. It took a while for a sales lady to help me. I guess I’m not popular at New Jersey vision stores. I was looking for a while before someone finally asked if I needed help. A young girl greeted me and said someone would be with me while I look at the frames. I must have been looking for 15 mins or longer and there were no other customers in the store. The staff looked unfriendly too.\n\nA sales woman came over finally and I told her my situation. She said it can’t be done. That my lenses couldn’t be put into other frames and that they couldn’t just get the prescription from the lenses themselves because of a New Jersey law that says they could get sued if I get into an auto accident (I kid you not; this is what she told me).\n\nI had to hold back from laughing and also from tearing her a new one. If that were true then I’ll just sign a document saying I won’t sue if I get into an accident. Also if I did get into an accident why would the store get sued? Even if the accident were to be proven because of poor vision due to the wrong prescription, it would still be my fault not the store’s.\n\nThe reason is simple. It is both my responsibility as well as the store’s to make sure before I leave with glasses that I can read and see. All they would have to do is claim that I said I could see or that I never contacted them about a problem with the glasses.\n\nThe funny thing is she never even asked if I drive. She just assumed I did. Obviously she just didn’t want to help me.\n\nI’m kind of perplexed too about this because I’m rather pleasant and not to brag but I don’t think I’m hideous looking. I’m 6 feet with blond hair and blue eyes. In California I do get looks. I guess not attractive by New Jersey standards.\n\nSo getting back to the hypothetical situation of the store being sued, the store isn’t liable if the customer doesn’t say anything to them. They are not psychics.\n\nI mean even if I have a prescription there’s a chance they could screw that up. Couldn’t they get sued under those circumstances if I got into an accident? And I’m going to leave with glasses that are the wrong prescription? Of course I’d speak up and say I can’t see.\n\nIf I had complained that the prescription is wrong and the store refused to change them then maybe they might be at fault but why would I get behind the wheel of a car if I can’t see well? I’d be putting myself in danger as well as someone else.\n\nThe whole premise is flawed. I’ve never in my life heard of an optician being blamed for an accident that someone had.\n\nAnyway this is the story I got from the sales woman at Pearle Vision. She totally wasted my time and I will never go back. I’d recommend others avoid this store too.\n\nBe careful! you might get into an accident and then pearle vision might get sued! There is that New Jersey law!\n\nSide note: in California there is a machine that can get your prescription right from the lenses of the glasses. Then they can either take those lenses and put them into other frames or put new lenses with the prescription strength of the old lenses with new frames. I guess this concept is too progressive (no pun intended) for New Jersey or maybe just Pearle Vision?\n\nBut New Jersey does have that law that pearle vision could get sued if I get into an auto accident!\n\nRidiculous!\n\nI went to LensCrafters in bridgewater right after this and they do have a machine that can do just as I stated. They were more than happy to help me!\n\nI guess that New Jersey law only applies to Pearle Vision?","updateTime":"2025-02-11T07:04:02.253524Z"},{"reviewer":"Sezai Ustun Aydin","starRating":"FIVE","comment":"Helped me fixing my eye glasses for free even though i haven’t purchased them here!","updateTime":"2024-11-22T16:15:46.923616Z"},{"reviewer":"Amanda Kouzis","starRating":"FIVE","comment":"Jan always helps me pick the coolest glasses. Thanks!","updateTime":"2024-11-18T21:03:09.704548Z"},{"reviewer":"Ace","starRating":"FIVE","comment":"My glasses were bent horribly and this very kind guy named Mike helped me with snapping them. Great service","updateTime":"2024-10-22T18:44:02.417798Z"},{"reviewer":"MiniSirloinMovies","starRating":"FIVE","comment":"This store has been here for over 40 years and I bought all my glasses here as a kid. I live in Texas now but needed a repair to glasses while visiting back home. They quickly repaired the glasses putting new nose pads on and cleaned the glasses. The glasses are even more comfortable than before. And no charge even though the glasses were not bought here. Great service.","updateTime":"2024-10-18T15:46:56.461900Z"},{"reviewer":"J P","starRating":"FIVE","comment":"I’d give 6 stars if I could… the staff is great!","updateTime":"2024-10-17T00:53:09.052886Z"},{"reviewer":"Dave Marder","starRating":"FIVE","comment":"Mike and Jan gave me fantastic service. I had damaged my frames and thought I would need a new pair, but Mike was able to put on a replacement part. I happily bought a back up pair to not worry about rushing to fix a breakage in future. Thank you!","updateTime":"2024-10-11T20:28:51.050484Z"},{"reviewer":"ramssl","starRating":"FIVE","comment":"Jennifer is amazing. In the time I was there she had 5 phone calls, preped 2 people for the doctor and took care of 2 in the waiting room helping then with their insurance. Then after seeing the doctor she wrote my prescription and got me on my way all with a great attitude and smile. She deserves a raise🙂","updateTime":"2024-10-01T15:23:42.793607Z"},{"reviewer":"C Peters-Clarke","starRating":"ONE","comment":"Racist front desk totally rude and unhelpful. Going elsewhere","updateTime":"2024-08-27T19:24:57.381555Z"},{"reviewer":"edward chalupa","starRating":"FIVE","updateTime":"2024-08-27T14:09:07.240780Z"},{"reviewer":"Meo Sereg","starRating":"FIVE","comment":"Lovely and pleasant shop. I called and visited to get new glasses. There was no waiting on the phone, no waiting in the front desk. While I watch my stuff got typed into the computer, I observed how the different specialists and staffs coordinate and collaborate with each other like a nice clockwork. They respect the customer. The person helps me, did her recommendations, not selling, which I appreciate very much. I’ve already recommended this shop to my family and friends.","updateTime":"2024-08-23T19:56:21.694723Z"},{"reviewer":"Judith Condo","starRating":"FIVE","comment":"The nicest people in vision care! They fixed my sunglasses twice for free!! I will go to them for all my families vision care needs!","updateTime":"2024-08-11T15:29:18.439842Z"},{"reviewer":"G Kaur","starRating":"ONE","comment":"Very rude staff.","updateTime":"2024-08-02T20:47:16.317702Z"},{"reviewer":"Harjit Sandhu","starRating":"ONE","comment":"Front desk trash","updateTime":"2024-08-02T19:33:19.663088Z"},{"reviewer":"Austin Azores","starRating":"FIVE","comment":"repaired my sunglasses very fast and for free! thanks!!","updateTime":"2024-08-02T16:49:27.947865Z"},{"reviewer":"Ferlyn Regala","starRating":"ONE","comment":"I had an appointment at 10:30am and I arrived on time, very disappointed and annoyed bcoz I waited for 30mins its a waste of my time! Its ok if I wait for 10 to 15 mins I understand but 30mins and their not even busy? Nobody even check on me, I kept on asking them when is my turn to see the Dr.? Replied it with unfriendly voice, in fairness of everything Dr Kapoor was good to me but his office needs a lot of deep cleaning it is so old dirty, dusty the sink and mirror so concerning bcoz ur dealing eyes, for me it should be super neat.","updateTime":"2024-07-26T15:21:26.075923Z"}]