[{"reviewer":"Christian Mendoza","starRating":"FIVE","comment":"Great experience with Dr. Kepner and Dr. Kimberly they are the best, highly recommended.","updateTime":"2026-03-06T01:14:28.493079Z"},{"reviewer":"Faraz","starRating":"FIVE","comment":"Dr. Kepner and the staff are always great, friendly, and professional. I always enjoy my visits here, they make sure it goes smoothly. I appreciate how detailed Dr. Kepner is when explaining everything and making sure it is clear. He truly cares about your vision.","updateTime":"2026-02-03T15:40:21.878133Z"},{"reviewer":"Yuri Mendez Alfaro","starRating":"FIVE","comment":"Great experience at Pearle Vision in Wheaton! The staff were super kind and gentle, made me feel at ease. Highly recommend for anyone looking for a stress-free glasses experience. Especially with kids ,they're so patient & understanding that kids do not always stay still for eye exams 😅 but they're service is so gentle! 😊 kids don't even notice they're at a doctors office","updateTime":"2026-01-14T13:53:24.949701Z"},{"reviewer":"Amelia W","starRating":"FIVE","comment":"This was literally my best experience since getting glasses 30 years ago. The optometrist gave me the most thorough eye exam in my life with pointers to help keep my vision up. Samir and his team could not have been nicer. They worked a miracle for me today. This is the only optometrist and optician you will ever need.","updateTime":"2025-11-12T17:42:14.874536Z"},{"reviewer":"Cary Lamari","starRating":"FIVE","comment":"The Doctor demonstrated a sincere desire to get my Eye Glass right. I trust her and to me this is important. I will continue to use This Pearl Vision because of the customer care they observe.","updateTime":"2025-10-17T22:17:27.758478Z"},{"reviewer":"Morgan Ross","starRating":"FIVE","comment":"Great service! Rob & Tony are total gems and so helpful :)","updateTime":"2025-09-20T19:26:56.918457Z"},{"reviewer":"M Wo","starRating":"FIVE","comment":"My experience at Pearle Vision, from booking to seeing Dr. Kepner, was truly wonderful. The place is neat and clean. I visited for an eye exam to replace my old glasses, and Dr. Kepner conducted a thorough and thoughtful examination of both my eyes. He clearly explained his observations and recommendations. I have never received such a high level of care and service since I started wearing prescription glasses. I highly recommend Pearle Vision; the positive ratings I saw online are accurate, as I received the best service.","updateTime":"2025-08-19T11:02:03.898780Z"},{"reviewer":"Adem Vural","starRating":"FIVE","comment":"\"Dr. David Kepner is an absolute rockstar! As an eye doctor, he's not only incredibly skilled and knowledgeable, but also compassionate , caring and super nice .\n\nFrom the moment I stepped into his office, I felt at ease. Dr. Kepner took the time to thoroughly explain everything, answered all my questions, and put me at complete ease.\n\nHis bedside manner is top-notch, and his attention to detail is impressive. I'm so grateful to have found Dr. Kepner – he's truly the best!\" 5/5 stars","updateTime":"2025-08-11T20:24:43.552892Z"},{"reviewer":"Christa Mikowicz","starRating":"FIVE","comment":"I had a wonderful experience here today with Dr. Kimberly. They were able to see me and my three year old same day and all of the staff were so sweet with my daughter. I would highly recommend this business!","updateTime":"2025-07-23T20:03:09.664207Z"},{"reviewer":"Seba V","starRating":"FIVE","comment":"Just wanted to thank Robert I came in for a quote to have my lenses changed and one of my glasses straightened. I didn’t go with the Lense change but he took care of straightening my glasses found without purchasing anything really appreciated it. Welcoming and friendly from the start.","updateTime":"2025-06-03T20:21:37.007287Z"},{"reviewer":"Ms J","starRating":"FIVE","comment":"I had an amazing experience at Pearle Vision thanks to an exceptional eyeglass rep name Samir who went above and beyond to assist me. I brought in my Tory Burch frames, I explained to him that whenever I cleaned my glasses, the lenses pop out. He explained that the lenses had a gap at each corner and this was the style of the glasses. He contacted my previous eye insurance provider to check on the warranty for my glasses. He followed up with a call to let me know that there is a warranty for my glasses. So, the uncut lenses was shipped there and Samir was able to cut the uncut lenses to fit into my frame. His professionalism, attention to detail, and commitment to making sure the issue was resolved is excellent!","updateTime":"2025-06-01T20:55:24.364762Z"},{"reviewer":"Nina Hayden","starRating":"FIVE","comment":"Excellent experience. Great service, good selection of frames, and wonderful Doctor!","updateTime":"2025-05-18T22:08:48.101771Z"},{"reviewer":"leeanne ayres","starRating":"FIVE","updateTime":"2025-04-26T14:03:03.424496Z"},{"reviewer":"Lisa Tselekis","starRating":"FIVE","comment":"Highly recommend this place for eye exam/glasses. Entire staff + doctor were extremely helpful, kind, and knowledgable. Entire process was easy! Thank you!!","updateTime":"2025-04-07T17:29:31.907022Z"},{"reviewer":"Vantura Henderson","starRating":"FIVE","comment":"The eye doctor (Dr. Kepner) is an extraordinary physician. And I could ascertain his love for teaching his patient's about their condition. Outstanding!","updateTime":"2025-03-04T09:47:44.815342Z"},{"reviewer":"Mercedes Peters","starRating":"FIVE","comment":"Both optometrists that work here are very thorough, knowledgeable, and very kind. Highly recommend!","updateTime":"2024-12-30T19:46:58.393217Z"},{"reviewer":"kamal Tarabine","starRating":"FIVE","updateTime":"2024-12-23T03:34:23.498691Z"},{"reviewer":"Marian Delos Angeles","starRating":"FIVE","comment":"The eye doctor thoroughly explained the process and results of the eye exams for both my husband and myself. This was done in understandable language snd in a pleasant and unhurried manner too. The store staff was appreciably courteous. This is our second visit and will continue to do so whenever feasible in the future.","updateTime":"2024-11-12T00:29:16.007399Z"},{"reviewer":"Philippe Laurent","starRating":"FIVE","comment":"They are the best. the staff and doctor are super nice. even from out of state they help you","updateTime":"2024-11-09T17:09:50.255369Z"},{"reviewer":"Deirdre Bond","starRating":"FIVE","comment":"Dr. Kepner has been my optometrist for 25 years. He gives invaluable advice eg the best homeopathic treatment for dry eye. His expertise is so thorough that when I think I need a specialist, he treats whatever problem I have. The rest of the office has been there just as long and forms a dream team.","updateTime":"2024-10-02T14:01:18.958091Z"},{"reviewer":"Wayne Curnow","starRating":"FIVE","comment":"The staff at Pearle Vision in Wheaton are awesome! The customer service is everything you could ask for.\nAnd, I LOVE my glasses!","updateTime":"2024-09-27T23:24:29.033669Z"},{"reviewer":"Erika Berger","starRating":"FIVE","comment":"I picked this place basically randomly when I moved to the area by myself and knew no one. I have been coming here 4 years now even though it's an annoying drive with traffic, so that should tell you something. First Dr. Kepner is outstanding, he is thorough and very attentive. Several times during my exams over the years I was having trouble getting that \"perfect\" fit, and he was always patient with me and interpreted my descriptions into small changes to my prescription that made a huge difference! I also find the staff, especially the sales staff, to be personable, knowledgeable, and efficient. Every year it is a pleasure to work with them. I would recommend Dr. Kepner and this Pearle Vision location to anyone looking for an optometrist!","updateTime":"2024-09-07T14:17:03.270674Z"},{"reviewer":"Judy Foulke","starRating":"ONE","comment":"On July 1, 2024 we picked up three pair of glasses at the WRNMMC\nBX store in Bethesda MD. I requested the employee there to label the cases with the type of glasses (reading, distance,music) inside.\nHe refused. Since I am the person who will collect the glasses and put them in their cases, I consider this a breach of customer satisfaction.","updateTime":"2024-07-14T00:59:15.807105Z"},{"reviewer":"Diakima Thomas-Davis","starRating":"FIVE","comment":"Dr Kepler is the man with the plan! We walked in as a result of some redness happening in my eye (no clue why,but it was bothersome for sure). Upon arriving the optical staff didn’t seem promising (specifically John) however that changed quickly as soon as Dr Kepner saw me sitting there visibly in discomfort. While he recommended I possibly see an ophthalmologist, he didn’t hesitate to get me back to see what is happening with my eye. For that I am grateful and I truly appreciate his willingness to try and help. For that,I will return.","updateTime":"2024-06-20T18:02:09.221566Z"},{"reviewer":"mb Brown","starRating":"FIVE","comment":"Great service! Good prices! Good selection! My go to store for eye wear and exams!","updateTime":"2024-06-01T17:06:02.078995Z"},{"reviewer":"Kim Rubio","starRating":"FIVE","comment":"I recently switched over to pearl vision after I had been waiting months for my contact lenses to come in at another company. But Dr. Kepner and the crew at Pearl Vision made it very easy to schedule an appointment and get my contact lenses within the next week. I normally do not write reviews but I had to say that the cost is well worth it and I felt very comfortable from taking the eye exam to placing my contacts on. Dr. Kepner loves what he does and this has been the best experience I received when getting my eye exam. The prescription is spot on and cant thank the team enough, also thanks to Tony for being so friendly and a great teacher when helping me put on my contact lenses! I will definitely coming back to purchase a set of glasses as well!","updateTime":"2024-05-20T20:22:55.936727Z"},{"reviewer":"Joseph Downey","starRating":"FOUR","comment":"Professional and attentive","updateTime":"2024-05-11T21:43:41.519629Z"},{"reviewer":"Atricia Armstead","starRating":"FIVE","comment":"Everyone was super nice","updateTime":"2024-05-07T20:09:16.828998Z"},{"reviewer":"Elizabeth Teferra","starRating":"FIVE","updateTime":"2024-04-21T19:13:00.498568Z"},{"reviewer":"Tom OB","starRating":"FIVE","comment":"Been going to this Pearle Vision since middle school, now 33. Amazing staff with top notch customer service. I cannot recommend this location enough. Fast turn around times as well!","updateTime":"2024-03-31T18:03:19.104613Z"},{"reviewer":"Robin Thomas","starRating":"FIVE","comment":"This location was the best , Wheaton location is very professional. Staff greets you when you enter with a smile and very helpful. The doctor. OMG. He is the best. Attentive and informative.","updateTime":"2024-02-29T22:22:06.417539Z"},{"reviewer":"Joyce Knight","starRating":"FIVE","updateTime":"2024-02-22T21:53:49.995700Z"},{"reviewer":"Danilo Antezana","starRating":"FIVE","comment":"Friendly staff. Very Attentive and made the process really smooth. Got my prescription back in 3 days!","updateTime":"2024-02-20T23:11:36.455025Z"},{"reviewer":"Ariana Breen","starRating":"FIVE","comment":"The Pearle Vision team were very efficient and so kind to me. I felt very comfortable and Dr. Kepner really took his time to explain all the tests to me. Also my frames were ready same day which was such a surprise!","updateTime":"2024-02-03T19:21:07.646257Z"},{"reviewer":"Haydee Hidalgo","starRating":"FIVE","comment":"Great and professional service, great frame choices. Don't change a thing. THANKS Pearle of Wheaton,MD, I'm very happy with my new eyeglasses!","updateTime":"2024-01-20T15:04:04.179205Z"},{"reviewer":"Sarah Fishman","starRating":"FIVE","comment":"I've always been impressed by the personable, professional and competent staff and service I get here. Dr. Kepner is awesome.","updateTime":"2024-01-10T02:05:01.506533Z"},{"reviewer":"Lesley Golenor","starRating":"FIVE","comment":"The care I received was thorough, professional, and personable. Dr. Kepner has a very pleasant bedside-manner. The rest of the staff I interacted with were great also. It seems like they have a nice team that works well together and with good humor. I'm pleased with my contact lens purchase and the insurance discounts and rebates I received as a Carefirst BCBS member. It was also a breeze to make the appointment. I was in the market for a new Optometrist and I'm so glad I landed here!","updateTime":"2023-12-11T23:33:43.873280Z"},{"reviewer":"rzp08 zrp","starRating":"ONE","comment":"Went there once. After the eye exam which was paid by the insurance, the doc refused to give us the prescription. Later found out this is illegal.","updateTime":"2023-11-25T13:27:35.381874Z"},{"reviewer":"Pam Gogol","starRating":"FIVE","comment":"Dr. Kim is very thorough","updateTime":"2023-09-26T21:54:39.727788Z"},{"reviewer":"Ronnie Hoggard","starRating":"FIVE","comment":"Rob helped me with ordering my glasses.","updateTime":"2023-09-14T22:01:08.766289Z"},{"reviewer":"Daniel Hess","starRating":"FIVE","comment":"The team at Pearle Vision in Wheaton, MD are extremely competent. They can sometimes turn around a pair of glasses within the hour if they have the lenses in stock. I have used them for more than 20 years!\n\nBut that's not my best praise of them. My best praise is that Dr. Kepner likely saved my eyesight in summer of 2021. I went to the Wheaton Pearle Vision with a case of pink eye, for Dr. Kepner to have a look. He quickly discovered that I had a viral infection of the cornea (keratitis) and arranged a snap visit with a cornea specialist within the same hour. I was immediately placed on a regimen and avoided permanent scarring of the cornea which could have cost me my vision.\n\nDr. Kepner if you are reading this, um, thanks for that!","updateTime":"2023-08-16T14:04:27.595541Z"},{"reviewer":"Maxx Kelley","starRating":"FIVE","comment":"This was my first eye exam that resulted in getting prescription eye glasses and the service provided by all the employees was wonderful. There was a very relaxed but professional atmosphere and everyone was very efficient and knowledgeable. I am very appreciative of how welcoming everyone was.","updateTime":"2023-08-13T22:22:42.553450Z"},{"reviewer":"Mike Abebe","starRating":"FIVE","comment":"My experience at the Pearle Vision Center was very pleasant. The staff was very nice and very helpful with each step of the process before and after my eye examination with Dr. David Kepner was very thorough with my examination, asked questions regarding my vision history and was very knowledgeable with his answers to my questions. I would highly recommend this office for your vision needs.","updateTime":"2023-07-07T23:51:56.702443Z"},{"reviewer":"Ben Hurwitz","starRating":"FIVE","comment":"I had a very good experience at this location after trying several different eyewear chains in the area. I think Pearle Vision is probably more expensive than some of the others, but they were able to quickly fit me with a frame and can craft lenses much more quickly than other places. I have a high prescription with a lot of astigmatism but the lenses arrived perfectly the first try.","updateTime":"2023-05-30T15:47:52.950796Z"},{"reviewer":"Sylvia Lee","starRating":"TWO","comment":"Check in process and the actual exam with Dr. Kepner was GREAT. At the time of check out I was asked if I'm also purchasing contacts as well and I told the guy it will depend on the price, and the answer I got was \"you are using your insurance, right? It won't matter anyway then\". False statement but I decided to play along and hear the quote since it was my first time. The price I got was TWICE as other place I usually go to but the guy kept insisting \"you are getting an awesome deal because you are only paying $20 per month!!\". I politely asked for the price per box and informed the guy that's twice as much as my other place. He was quick to turn off his smile and told me he won't reduce the price by 50%. I should've told him I wasn't, I was only pointing out that he is wrong and base price does matter with contacts even with insurance, and his presentation and \"sales pitch\" do not represent good customer service. Bottom line, I will go back for Dr. Kepner but not to purchase contacts or glasses.","updateTime":"2023-01-30T13:15:48.481777Z"},{"reviewer":"Roger Fox","starRating":"TWO","comment":"The extra star is for Dr. David Kepner, who was fantastic from start to finish.\n\nI try to support local businesses whenever possible, which is what brought me to Pearle Vision along with the stellar reviews. My experience before and during the eye exam was outstanding.\n\nThe only issue was when it came time to purchase my contact lenses, they quoted me a price that was more than 50% higher than any of the online stores and confidently stated that their prices are \"the same as 1-800 CONTACTS.\"\n\nI was pretty sure the prices I had found online were much lower, so I went home and confirmed that to be the case. But as mentioned, I really try to support local businesses, so I returned to the store and informed them that their price was more than 50% higher than the price I found on 1-800 CONTACTS but that I would still be willing to pay more than the online price if it meant supporting a local business.\n\nNonetheless, even though I was holding the actual online price in front of me, the lady simply repeated that their prices were \"the same as 1-800 CONTACTS\" and refused to lower their price even a little bit.\n\nHaving resigned myself to just buying it online, I asked for a copy of my prescription (which they never gave me during my initial visit, even though they are legally required to), and the lady reluctantly printed it out, scribbled a forged signature, and handed it to me without any eye contact.\n\nA week later, when I decided I wanted to go back to my old brand of contact lenses, I paid for another eye exam elsewhere just to avoid having to deal with this store again.","updateTime":"2022-10-26T19:40:06.883088Z"},{"reviewer":"Semira Hassen","starRating":"FIVE","comment":"Excellent coaching behind the wheel with 100% patience and highly technical know-how. Highly recommended driving school. Endalew Thank you for your patience and teaching skills. Keep up the good job.","updateTime":"2022-10-07T14:50:55.758488Z"},{"reviewer":"Monique Gray","starRating":"FIVE","comment":"Excellent customer service!!!","updateTime":"2022-09-10T19:24:39.197300Z"},{"reviewer":"Ken Sibly","starRating":"FIVE","comment":"They were great","updateTime":"2022-07-30T21:31:44.486364Z"},{"reviewer":"Wendy","starRating":"FIVE","comment":"Been a customer for over a decade! I’ve always had great experiences every time I’ve gone.","updateTime":"2022-07-28T21:59:32.612281Z"}]